What TECHNET Professional Means to Our Customers

We are “The Elite Performance Network” with a common goal of being world-class automotive service facilities focused on quality maintenance and repair in the communities we serve. Read on to learn what being a TECHNET Professional means to our customers. 

Roadside Assistance Program – for 12 months following completion of a service at our shop, our customers are given a phone number (866-588-0728) to call for help with tows, flat tires, out-of-gas, locked keys in the car, etc. Help will be provided to the motorist as soon as possible. Cost up to $150 will be reimbursed. Our customers may take advantage of this benefit up to twice a year. That is what customers can expect from TECHNET roadside assistance. And the roadside assistance availability renews with every service.

3 Year / 36,000 mile Warranty, whichever comes first, on most repairs. Warranty is honored by TECHNET shops across the country. 

We operate our business based on sound business principles and uphold high ethical standards and therefore agree to:

• Ensure our entire staff is qualified and properly equipped to meet the high standards of TECHNET automotive service.

• Act with professionalism, honesty, and integrity at all times.

• Respect our customer’s time and property.

• Clearly explain all recommended maintenance and repair services.

• Provide a detailed estimate and obtain authorization prior to service.

• Deliver an itemized invoice for all parts and services.

• Display or provide a copy of parts and service warranty information.

• Uphold the highest standards of the automotive repair profession.

• Strive to be a positive influence in the automotive industry and our community.

The organization’s membership standards also reflect what being a TECHNET professional means to our customers. TECHNET looks for and invites only those shops that display the values within the Code of Ethics and that meet the Membership Criteria listed below. 

 

• Maintain current account status with the local servicing location.

• Use Advance/Carquest/WORLDPAC as their primary parts supplier.

• Adhere to the TECHNET code of ethics.

• Offer and honor the Nationwide Warranty program.

• Make warranty terms and conditions available to motorists

• Identify Lobby / Customer waiting area as a TECHNET facility.

• Attend industry related business management training annually.

• Employ technicians who are certified professionals.

• Agree to participate in local TECHNET council meetings.

• Provide an active contact e-mail address.

• Carry Garage Keeper’s legal liability insurance.

• Maintain a Business facility website

• Use an electronic shop management system

• Maintain a Google rating of at least 3.5 stars

These embody what being a TECHNET professional means to customers. Every day, Advanced Vehicle Technology Services and our employees strive to give you the highest level of quality in our services.